Terms of Service
By using DoorStep Sites's website or hiring us to build a website, you agree to these Terms of Service. Please read them carefully.
Our $500 risk-free guarantee
We design and build your custom website at no upfront cost. You only pay our flat fee of $500 if you approve the finished website. If the work doesn't meet your expectations, you may decline to proceed at no charge — you keep none of the deliverables, and we part ways with no further obligation on either side.
What's included
- A custom multi-page website based on your business type and brand
- Mobile-first responsive design
- Standard contact form, click-to-call buttons, and basic appointment booking integration
- Local SEO foundation and Google Business Profile setup guidance
- Launch on your own domain (you provide the domain and SiteGround hosting; we'll guide setup)
Project timeline
We aim to deliver your preview within 5–10 business days of receiving your content (logo, photos, services list, hours). The timeline depends on how quickly you provide feedback during the review phase.
Revisions
The flat $500 includes up to 3 rounds of reasonable design or content revisions before launch. Substantial scope changes (additional pages, bespoke functionality, custom integrations) may require a separate quote.
Optional monthly maintenance
If you opt into our $99/month maintenance plan, we will provide:
- Content updates and small tweaks (up to a reasonable monthly volume)
- Security monitoring and software/plugin updates
- Backups and uptime monitoring
- Priority email and phone support
You may cancel maintenance at any time. Cancellation takes effect at the end of the current billing month.
Payment terms
Payments are processed securely through Stripe. The $500 website fee is due once you approve the finished site and before launch. Maintenance is billed monthly in advance and is non-refundable for completed billing periods.
Intellectual property
Once payment is received, you own the rights to the content (text, images, logos) you provided to us. The underlying code, design templates, and any reusable components remain our intellectual property and may be re-used in other client projects.
Hosting and third-party services
We do not host websites ourselves. You are responsible for your own hosting (we recommend SiteGround), domain registration, and any third-party services (Calendly, Stripe, Google Business Profile, etc.). Third-party fees are not included in our pricing.
Limitation of liability
Our total liability under these terms is limited to the fees you paid us in the prior 12 months. We are not liable for lost profits, data loss, or indirect damages. Some jurisdictions don't allow limitation of liability — those rules will apply where required by law.
Outreach and communications
If you receive an SMS or email from us as part of our prospecting outreach, you may opt out at any time by replying STOP (for SMS) or clicking the unsubscribe link (for email). We honor opt-outs immediately.
Changes to these terms
We may update these terms occasionally. Material changes will be posted on this page and noted with a new "Last updated" date.
Contact
Questions about these terms? Email hello@doorstepsites.com.
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