Privacy Policy
This Privacy Policy describes how DoorStep Sites ("we", "us", "our") collects, uses, and shares your personal information when you visit our website or use our services.
Information we collect
When you contact us, schedule a meeting, or make a payment, we may collect:
- Contact details: name, business name, email address, phone number
- Business information: service type, location, preferred meeting times, message content
- Payment information: processed securely by Stripe — we never see or store your card numbers
- Technical data: IP address, browser type, pages visited (via standard server logs)
How we use your information
- To respond to your inquiry or schedule a consultation
- To design, build, and launch your website
- To process payments and send receipts
- To send service-related updates and important notices
- To improve our services and customer experience
Sharing your information
We do not sell your personal information. We share it only with service providers we use to operate our business:
- Stripe — for secure payment processing
- SiteGround — for website hosting
- Email/SMS providers (such as SendGrid, Twilio) — for outreach and notifications, where applicable
Each of these companies has its own privacy policy and is contractually required to handle your data securely.
Your rights
You have the right to:
- Request a copy of the personal information we hold about you
- Ask us to correct or delete your information
- Opt out of marketing emails or SMS messages at any time (reply STOP, or click the unsubscribe link)
- Lodge a complaint with a data protection authority if you believe your rights have been violated
Cookies
We use minimal cookies — only those required to keep the site functioning. We do not use third-party advertising or tracking cookies.
Data retention
We keep your information only as long as needed to provide our services and meet our legal obligations. You can request deletion of your data at any time.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please email hello@doorstepsites.com.
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